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Complaints Procedures

We care about what you think The Policy of this School is to work in partnership with parents/carers and the wider community. Therefore any person, including members of the public, can make a complaint. We try hard to do our best for all our pupils/students. Your views help us plan for the future. We like to know when things are going well. We also want parents/carers to tell us about their worries, concerns or complaints as soon as possible. It is much easier for the school to sort out a recent problem than something that happened some time ago.

 

Our commitment to you:

 

•We will deal with your concern or complaint in a professional manner

• It will be looked into thoroughly, fairly and as quickly as possible

•We will keep you up-to-date with what we are doing

•We will apologise if the school has made a mistake

• We will tell you what we are going to do to put things right

 

Click on the link below to read our 'School's Complaints Procedure'

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